At Ark Call Target we are continually expanding upon our knowledge and services to assist clients with successfully implementing of their “Business Solutions” across the Globe.
We at follow a robustly defined operational procedure to ensure process integrity and minimize inherent outsourcing risks. We help clients establish the right outsourcing strategy, and help them in devising a plan to implement the strategy and de-risking the plan to ensure success.
Discovery:
At this stage, we try and understand client’s business, identify outsource opportunities, assess requirements, review environment and confirm validity.
Analysis:
For analyzing, we gather documentation, identify solution and costing, confirm and validate with client and prepare the process implementation plan.
Transition Management & Implementation:
At this juncture, we adapt process plan, emulate client process, document operating plan, and confirm performance requirements.