Operational Procedure

At Ark Call Target we are continually expanding upon our knowledge and services to assist clients with successfully implementing of their “Business Solutions” across the Globe.

We at follow a robustly defined operational procedure to ensure process integrity and minimize inherent outsourcing risks. We help clients establish the right outsourcing strategy, and help them in devising a plan to implement the strategy and de-risking the plan to ensure success.

At this stage, we try and understand client’s business, identify outsource opportunities, assess requirements, review environment and confirm validity.

For analyzing, we gather documentation, identify solution and costing, confirm and validate with client and prepare the process implementation plan.

Transition Management & Implementation:
At this juncture, we adapt process plan, emulate client process, document operating plan, and confirm performance requirements.